Help Center & Support

Contact Support

If you are experiencing issues or need help using TowberApp, reach out using the form below. You can also contact us via email or phone.

Submit a Support Request

Full Name *

Email Address *

Phone Number

Topic * Select a topic Account & Login Payments & Charges Booking & Orders App Issues/Bugs Safety & Security Other

Please specify topic

Priority * Select priority Low Normal High Urgent

Describe the issue *

Submit Request Back to Home

Quick Troubleshooting

• App not loading: Check internet connection and update to the latest app version.
• Cannot log in: Use the “Forgot Password” option and ensure your email/phone is correct.
• Payment failed: Verify card details and sufficient balance; try another method if available.
• Provider not arriving: Track in-app; if delayed beyond ETA, contact support with booking ID.

FAQs

How fast do you respond?

Most requests are answered within 24–48 hours. Urgent safety issues are prioritized.

How do I delete my account?

Use our dedicated Account Deletion page to submit a request.

Where can I find pricing?

Pricing is shown in-app before confirming a request. For questions, contact support.